Voice bots are programmed to be able to recognize the customer's query and transfer them to a live agent if they are not able to respond to the inquiry, and in times of distress.
Automate speech recognition and response technology for rapid, precise, multi-lingual conversations for applications like customer self-service, agent help and speech analytics.
There is no question that to stay competitive and differentiate above other CX contact centers, quick tech implementation of automation technology such as Voice AI is key.
As you vet vendors, the following are CX questions should be asked:
With Clariti CX's over 20+ years experience in the industry we are here to answer those questions for your business, so you don't have to.
That's why we are giving out this free Voice AI technology supplier matrix!
Implement, carry out, and monitor multi-stage transition procedures like on-boarding.
Reach out to customers to verify appointments, reservations, and bookings, etc.
Inform customers about bank transfers, strange activity, account validation, etc.
Send surveys that interpret free-text & adjust based on sentiment for better CSAT & analysis
Voice bots are programmed to be able to recognize the customer's query and transfer them to a live agent if they are not able to respond to the inquiry, and in times of distress.
Automate speech recognition and response technology for rapid, precise, multi-lingual conversations for applications like customer self-service, agent help and speech analytics.
There is no question that to stay competitive and differentiate above other CX contact centers, quick tech implementation of automation technology such as Voice AI is key.
As you vet vendors, the following are CX questions should be asked:
With Clariti CX's over 20+ years experience in the industry we are here to answer those questions for your business, so you don't have to.
That's why we are giving out this free Voice AI technology supplier matrix!
Implement, carry out, and monitor multi-stage transition procedures like on-boarding.
Reach out to customers to verify appointments, reservations, and bookings, etc.
Inform customers about bank transfers, strange activity, account validation, etc.
Send surveys that interpret free-text & adjust based on sentiment for better CSAT & analysis
Voice AI Suppliers
We have an extensive portfolio of Voice AI Technology providers, but always welcome more.
If you are interested in being added to this matrix, please email aarde@clariticx.com.
Clariti CX is a peer network designed to help businesses discover, select, launch, and maintain technology.
Copyright © 2024 Powered by Clariti CX
Clariti CX is a peer network designed to help businesses discover, select, launch, and maintain technology.
Copyright © 2024 Powered by Clariti CX
