Genesys AI brings together multiple artificial intelligence (AI) disciplines in a single platform to power exceptional customer and employee experiences.
Conversational AI services with generative AI enable automation with a human touch.
Predictive AI equips your team with deeper customer insights for personalization and accurate forecasts to improve workforce planning.
And the simplicity of implementing and maintaining a turnkey solution reduces cost and complexity.
Genesys AI brings together multiple artificial intelligence (AI) disciplines in a single platform to power exceptional customer and employee experiences.
Conversational AI services with generative AI enable automation with a human touch.
Predictive AI equips your team with deeper customer insights for personalization and accurate forecasts to improve workforce planning.
And the simplicity of implementing and maintaining a turnkey solution reduces cost and complexity.
Unleash your inner chef and learn how to make authentic homemade Italian pasta in a Pasta Making Class from the comfort of your own home on Thursday, September 12th at 3:30 PM PST for an exclusive, invite-only Virtual Pasta Making class with Genesys and Clariti CX.
Follow along with our pasta making expert as you learn how to make a classic pasta recipe with an authentic Italian tomato sauce, known as passata.
Participants will experience a fun and interactive cooking class, including:
Participants will have the chance to ask questions along the way. No cooking experience is needed!
The recipe makes 2+ servings. Great for sharing a meal with family or friend!
Unleash your inner chef and learn how to make authentic homemade Italian pasta in a Pasta Making Class from the comfort of your own home on Thursday, September 12th at 3:30 PM PST for an exclusive, invite only Virtual Pasta Making class with Genesys and Clariti CX.
Follow along with our pasta making expert as you learn how to make a classic pasta recipe with an authentic Italian tomato sauce, known as passata.
Participants will experience a fun and interactive cooking class, including:
Participants will have the chance to ask questions along the way. No cooking experience is needed!
The recipe makes 2+ servings. Great for sharing a meal with family or friend!
Provide better, faster customer experiences and greater self-service support with AI. Let bots take the first queries and free up customer service agents to focus on more complex tasks.
Provide better, faster customer experiences and greater self-service support with AI. Let bots take the first queries and free up customer service agents to focus on more complex tasks.
Let chatbots be your customers’ first point of contact
Chatbots understand journey context and enable customer self-service across digital channels
Reduce contact center cost by letting AI answer common questions quickly and accurately
Focus on higher-value tasks, improving employee satisfaction and productivity.
Powered by the Genesys AI platform, bots also enable contact centers to automate digital conversations with NLU, which comprehends customer intent. This leads to more intelligently orchestrated customer journeys that provide the right information
Our approach is centered around building an ecosystem for businesses in which they’re free to choose a bot platform and easily integrate it with our contact center solution.
Let chatbots be your customers’ first point of contact
Chatbots understand journey context and enable customer self-service across digital channels
Reduce contact center cost by letting bots answer common questions quickly and accurately
Focus on higher-value tasks, improving employee satisfaction and productivity.
Powered by the Genesys AI platform, bots also enable contact centers to automate digital conversations with NLU, which comprehends customer intent. This leads to more intelligently orchestrated customer journeys that provide the right information
Our approach is centered around building an ecosystem for businesses in which they’re free to choose a bot platform and easily integrate it with our contact center solution.
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