More channels mean better customer experience.
True omnichannel customer service seamlessly blends digital channels and voice—and lets customers switch effortlessly between them during their engagement, delivering extraordinary customer experiences.
NICE CXone offers over 30 digital and voice channels, empowering your agents to provide seamless customer engagement across channels that your customers expect.
- Thursday, March 28th, 2024, 3:00 PM - 4:30 PM PST
- Event Duration - 90 Minutes
- Virtual Event - Join from your computer, phone or tablet.
- Cost - FREE!
Virtual Pasta Making Class with NICE CXone and Clariti CX
Fill up the form to watch a recording of the event!
This is a recorded stream of our Virtual Mixology Experience event held on March 28th, 2024.
Virtual Pasta Making Class with NICE CXone and Clariti CX
This is a recorded stream of our Virtual Mixology Experience event held on March 28th, 2024.
More channels mean better customer experience.
True omnichannel customer service seamlessly blends digital channels and voice—and lets customers switch effortlessly between them during their engagement, delivering extraordinary customer experiences.
NICE CXone offers over 30 digital and voice channels, empowering your agents to provide seamless customer engagement across channels that your customers expect.
- Thursday, March 28th, 2024, 3:00 PM - 4:30 PM PST
- Event Duration - 90 Minutes
- Virtual Event - Join from your computer, phone or tablet.
- Cost - FREE!
Fill up the form to watch a recording of the event!
More Channels. Better Customer Experience.
Learn how NICE CXone Interaction Channels enables you to offer a consistent journey across all the digital and voice channels your customers are asking for.
Keep Customers Happy
Let customers choose their preferred channels and create exceptional experiences.
Blend Digital and Voice
Make your agents happy with blended digital and voice interactions.
Enhance the customer experience
Give your customers more options with the flexibility to offer virtually any communication channel that make sense for their needs.
Give your customers instant gratification
Customers don’t always want to speak with an agent. Today’s customers are educated and looking for speed and ease so they can resolve issues themselves.
Your customers' ability to successfully, easily, and quickly solve problems on their own is one of the largest opportunities to increase customer experience and decrease cost.
Instant resolution using self-service experience reduce costs by decreasing up to 40% of repeat calls, 50% of escalations and 54% of channel switching.
Give your customers instant gratification
Customers don’t always want to speak with an agent. Today’s customers are educated and looking for speed and ease so they can resolve issues themselves.
Your customers' ability to successfully, easily, and quickly solve problems on their own is one of the largest opportunities to increase customer experience and decrease cost.
Instant resolution using self-service experience reduce costs by decreasing up to 40% of repeat calls, 50% of escalations and 54% of channel switching.
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